Exchange & Return Policy

Exchange & Return Policy

Exchange and Return conditions for online purchase

You can exchange or return products purchased from Superdry Online within 30 days under following conditions;

• Product is defective or damaged that occur during manufacturing process.
• Product does not match with order detail, such as, incorrect size, incorrect colour, incorrect product, or some parts are missing.
• Size of product does not fit.

We do not accept any exchange or return of products in following conditions;

• Gift card or cash voucher
• All sales and promotional products
• For hygiene purposes, products such as underwear, sport bra, swimwear bottoms, and socks cannot be exchanged or returned.
• Products that had been washed, worn, or used.
• Products with tags that is damaged, lost, or unattached.